Contact Us
Last updated: 23 September 2026
Real routes to a real person. Removal requests are prioritised over everything else.
Which address to use
Support, bugs, questions about your result, and general enquiries: support@ratemyfeetai.com.
Photo removal requests, DMCA and copyright notices, privacy and data requests, and any other legal matter: legal@ratemyfeetai.com.
If you are reporting a specific photo in the public gallery, the fastest route is the Report button on the photo itself. That flags it for immediate review and is quicker than email.
Removing a photo
If a photo of you has been uploaded without your consent, email the legal address with the page it appears on and enough description to identify it. You do not need to prove ownership before we act — we remove first and review afterwards where consent is in question.
If you uploaded a photo yourself and want it gone, email the same address. If you still have the device and browser you uploaded from, mention that, as it lets us match your anonymous identifier and find the submission quickly.
Response times
Removal requests and reports involving a possible minor or a possible non-consensual image: acted on immediately, within 24 hours at the outside. Other removal and DMCA requests: within 72 hours. General support: within five working days.
We do not operate a phone line. Everything is handled by email so that there is a written record on both sides.
What we cannot help with
We cannot provide medical or podiatric advice, interpret symptoms, or comment on whether something about your feet needs treatment. Please see a qualified professional for that.
We also cannot manually adjust a score, remove a submission from the leaderboard while leaving it public, or restore a submission after it has been deleted.